Reviews for Mission at La Villita

Posted On: 8/1/2021

Good

Good service
By: Ashokkumar Madanlal     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/10/2021

Good

Good
By: SIVA KOTESWARA RAO KAMBHALA     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/27/2020

Awesome move in experience

Brandon was awesome with assisting us with the move in. He was patient and was available for our tedious needs. The other staff was as well when I had to bring an issue to the manager she was prompt and effective in communication. Thanks!!
By: Brittany Clark     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/7/2020

Will give 5 star rating to Brandon Richardson for his work , he is polite and has a helping way for new customers to move in missions at lavillita .
By: Sufyan Mohammed   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sufyan, Thank you so much for the 5-star rating! We're thrilled to read your comments, as it's always our goal to see that our residents are happy and comfortable at all times. Thank you for making your home with us! Please let us know if there's anything else we can do for you. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/19/2020

Amazing place to live!
By: Erika Kobayashi?•?•?   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Sufyan, Thank you so much for the 5-star rating! We're thrilled to read your comments, as it's always our goal to see that our residents are happy and comfortable at all times. Thank you for making your home with us! Please let us know if there's anything else we can do for you. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 10/1/2020

Todo estaba excelente y Karla es excelente ayudante! Si busca apartamento definitivamente recomiendo estos apartamentos! Si habla espanol busca a Karla que ella los puede ayudar (: Siempre que tengo una pregunta ella me ayuda!
By: Anonymous   
Source: APARTMENT RATINGS Read Property Manager's Response

Hi Sufyan, Thank you so much for the 5-star rating! We're thrilled to read your comments, as it's always our goal to see that our residents are happy and comfortable at all times. Thank you for making your home with us! Please let us know if there's anything else we can do for you. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 9/17/2020

excellent support from leasing office.
By: Surendra Nidamanuri   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Surendra, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/20/2020

I have lived at Mission for a year now, I am hesitant to write a review without knowing how the staff is over a significant period of time. But please to tell you that my experience at Mission at La Villita has been pleasant. Hayli was how helped me get set up with my apartment. She was very helpful and made accommodations to help me get into the right place with everything I needed, down to changing apartments and providing amenities last minute. The apartments are clean and I have never had a problem with bugs. The community is quiet for the most part, there are children that play outside in the evenings, but are not loud and don't stay out late. The property is well maintained with lawn care, and the access to a lake with a nice walking trail around it is a big plus. The maintenance staff has always been helpful and timely. If I needed something it was takin care of. I had an issue with my thermostat (not the actual ability to get cold) that was they could not resolve so they called in an A/C technician at no cost to me to fix the issue. Over the year I have had no complaints with getting hold of a helpful employee or being relayed information. I recently worked with Karla in the front office to get my thermostat issue resolved and ask questions about my renewal. She was a big help and worked with Hayli to get me the fix and information I needed in a timely manner. I give it five stars as a rating but let's be fair just like anything nothing is perfect. There have been times where I was annoyed with neighbors and parking and trash collection, it's not always sunshine and rainbows. But most of that is outside the staff's control. Based on my assessment I have renewed because there are many places I have lived that have been nice but had a rude/difficult staff to work with. If you are looking for a place that will treat you well, this is a good option for you. My renewal was handled fairly, and not grossly inflated (I have been robbed on renewals before - so an increase at a reasonable rate was a breath of fresh air). This apartment seems to value their property and residents and I would recommend at least coming by to experience it for yourselves.
By: Chase3c3   
Source: APARTMENT RATINGS Read Property Manager's Response

Hello Surendra, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/4/2020

Tramite una departamento con karla y me dio un excelente servicio atecion le agradezco mucho todo su apoyo !! un saludos y bendiciones!
By: Galo Gonzalez   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Surendra, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 8/3/2020

Excelente atencion al cliente. Karla L. me ayudo en cada detalle para poder mudarme aqui. Si necesitan asesoria pregunten por ella en la oficina. Ambiente y viviendas de lujo para una vida tranquila.
By: Erick Valenzuela   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Surendra, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 7/23/2020

Estoy muy satisfecha con este lugar que es donde vivo y con la atención de la señora Karla ,es una persona responsable,educada y con un nivel de humanidad muy alto.Su trabajo lo evaluaría de excelente..Todos son muy atentos y preocupados por sus clientes
By: Amaya Tellez   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Surendra, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 7/17/2020

I am a past resident and absolutely loved my stay at Mission! The community is so beautiful, it’s maintenance team is so friendly and quick. The office staff is so helpful and caring. Especially Hayli. I leased there because of her!
By: The Bosslady   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Surendra, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 7/16/2020

I toured with my family on a weekend. Barbie was so pleasant and friendly, she made us feel so welcomed. We will be coming back in November to lease here. She definitely deserves a 5 star review.
By: Ofel Samson   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Surendra, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 6/23/2020

Best part of this community is MAINTENANCE.. The folks part of maintenance team are right on time and their support is exceptional for any issues in the house, be it plumbing, electrical, appliance,etc. Maintenance guys are the superstars.. Keep up the good work
By: praveen Chinnu   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Praveen, Thank you for sharing this wonderful review! It's comments like yours that keep us motivated. We're thrilled that you've selected Mission at La Villita as the place you call home, and we hope to continue serving you in the years to come. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 6/12/2020

By: Anand Subburaman   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Anand, Thank you again for taking the time to let us know how we did. We hope you'll continue to share the great news! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 4/19/2020

I had a property tour 2 weeks ago with a leasing agent name Barbie, she was amazing!! This leasing agent is golden!! She makes you feel welcomed and gives 100% I am definitely going to be living here in the future!! Thank you Barbie for an amazing experience!!
By: RB Bastard   
Source: GOOGLE PLACES Read Property Manager's Response

Hello, We are thrilled to have provided you with such a positive experience! It's always our goal to provide the highest level of service to all of our residents, and we hope to serve you in your new home. Thank you for sharing! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 4/18/2020

Barbie did an excellent job explaining everything and was very friendly and professional.
By: Preston Pruitt   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Preston, Thank you for sharing your positive feedback! It's comments like yours that keep us motivated. We hope you decide to make Mission at La Villita the place you call home. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 4/16/2020

Barbie and Brenda are fabulous. The whole team made me feel welcome and really took care of me. They are awesome and the place is awesome. I would recommend them to anyone! Love Andy
By: Andres Tamayo   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Andres, Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita and appreciate your recommendation. We hope you'll continue sharing the great news! Warm Regards, J. Erin Bodie Customer Service Manager

Posted On: 3/3/2020

Recently went to view an apartment this weekend and the assistant Rebecca Hernandez was a very good attendant with this matter , looking forward to leasing with mission apartments due to the experience.
By: raul calzadias   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Raul, We are so happy to read such a great review about Mission at La Villita! We hope you decide to make our community the place your call home. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/26/2020

Love Mission at La Villita Apartments in Las Colinas! Great place to live and surrounding area. Rebecca the assistant manager is a pleasure to work with as well, I recommend this place and ask for Rebecca. She will take care of you!
By: TRUBoxing Headz   
Source: GOOGLE PLACES Read Property Manager's Response

Hello, We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Thank you for the recommendation and for making our community the place you call home! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/18/2020

By: Chrissy Pookers   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Chrissy, Thank you again for taking the time to let us know how we did. We hope you have a great day! Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/6/2020

LOVE MY NEW APPT! Thanks to Rebecca for the help, you are the best
By: Hung Nguyen   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Hung, Thank you for the 5-star rating! We're thrilled to hear about the support provided by our staff. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 2/4/2020

Thank you Rebecca! Appreciate you and love new apartment
By: Ramon Rodriguez   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Ramon, Thank you for your review. We're thrilled you've decided to make Mission at La Villita your new home! Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/30/2020

THANK YOU SO MUCH REBECCA !! Very kind and helpful !
By: Watson Lee   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Watson, Thank you for sharing your positive experience! Your kind words and feedback mean a lot to us. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/29/2020

I recently went to visit these apartments in Las Colinas and was very pleased with the customer service. Especially the lady that helped me out, Rebecca, she made me feel very welcome and answered all of the questions that I had concerning moving to these apartments.
By: Alexis Avalos   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Alexis, We are thrilled to have provided you with such a positive experience! It's always our goal to provide the highest level of service to all of our residents, and we hope you will choose to make Mission at La Villita the place you call home. Thank you for sharing! Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/29/2020

Just wanted to share how GREAT my experience was walking into this place. ?? Rebecca was AMAZING & I felt welcomed immediately. Her smile was fantastic & her eagerness to help was very comforting. Especially with all my concerns. Thank you Rebecca. Hopefully we will be seeing you again soon. ??
By: Crys   
Source: GOOGLE PLACES Read Property Manager's Response

Hello, Thank you for your kind words and for sharing this outstanding review! We are delighted to hear our team has taken great care of you, and we hope you decide to make Mission at La Villita your new home. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/28/2020

rebecca gave me amazing service!!!!!
By: Julianne Toman   
Source: GOOGLE PLACES Read Property Manager's Response

Hi Julianne, Thank you for your 5-star rating! We are always glad to help and hope to continue serving you. Kind Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Posted On: 1/28/2020

I just renewed my lease here. The assistant manager Rebecca helped me do it quick and easy before work. Anytime I’ve had an issue she’s been quick to help me resolve it. The staff has always been so helpful and I look forward to the next 12 months here.
By: Adrian Redd   
Source: GOOGLE PLACES Read Property Manager's Response

Hello Adrian, Thank you for sharing your positive experience. Your kind words and feedback mean a lot to our team, and it's experiences like yours that keep us motivated! We are always dedicated to serving you and hope to continue doing so in the years to come. Thanks again, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
5 out of 5 stars