4.0 / 5
4.0 out of 5 stars
overall rating
Posted On: 3/12/2023
By: Avi Kathuria
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/7/2023
Best location in Las Colinas. Gorgeous apartments and amenities. It feels like a resort. I can’t believe anyone could ev...
Best location in Las Colinas. Gorgeous apartments and amenities. It feels like a resort. I can’t believe anyone could ever be unhappy living here! Do yourself a favor and take a tour. If an apartment is available - jump on it!
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By: Laila Grace
Hello Laila,
We are glad you appreciate the location and resort-like amenities at Mission at La Villita. We've worked hard on making this community an excellent place to live and are pleased our efforts resonated with you.
Thanks for making your home with us and for your willingness to share!
Warm Regards,
Gaines Investment Trust
858-454-0322
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/2/2022
Hayli is amazing and has always been there for us and has delivered exceptional customer service we love it here,,wouldn...
Hayli is amazing and has always been there for us and has delivered exceptional customer service we love it here,,wouldn't be home without her help and exceptional customer service she cares about her Tennants..
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By: Danielle Baker
Hi Danielle,
Thank you for taking the time to share your amazing time with Hayli at Mission at La Villita. We are so glad you love this community as much as we do. Hopefully, you will continue to share your positive experience.
Kind Regards,
Gaines Investment Trust
858-454-0322
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/4/2022
Nice place to live very centric area nearest to everything. Beautiful complex with great amenities.
Nice place to live very centric area nearest to everything. Beautiful complex with great amenities.
By: Ricardo Ofarrill
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/3/2022
Amazing apartment complex with the utmost generous & willing to help management. Cleanliness, maintenance & apartment qu...
Amazing apartment complex with the utmost generous & willing to help management. Cleanliness, maintenance & apartment quality is top notch :) Brandon at Mission office is really helpful, considerate, good listener & goes beyond bounds to aid in whatever problem you are facing ?? Management & maintenance are amazing!!!!
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By: Sakshi Kashyap
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/31/2022
Recientemente recibí visuales del exterior e interior del complejo de viviendas y el mismo se encuentra visualmente exce...
Recientemente recibí visuales del exterior e interior del complejo de viviendas y el mismo se encuentra visualmente excelente para vivir. Los interiores de los apartamentos están impecables por su buen mantenimiento y espacios funcionales. Los felicito por su buena presentación y felicito al trabajador de los interiores Reynaldo OFarrill.
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By: Radames Ofarrill
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/26/2022
Gorgeous property! The 3D tours on their website don't do it justice! I went in on a day that was pretty busy and all th...
Gorgeous property! The 3D tours on their website don't do it justice! I went in on a day that was pretty busy and all the agents were aiding others. They all seemed kind and eager to help everyone. I sat down, figuring I would be waiting a while, but to my surprise the Property Manager Hayli Renfro jumped at the opportunity to give me a tour. She took me around the property and showed me all the wonderful amenities to include a beautiful resort-style pool, a super clean gym, an onsite car wash, detached garages, and access to walking trails. Since I'm big into kayaking, the fact that the lake is so close is a huge plus for me. I fell in love with the Monaco floorplan. The wrap-around porch and the open concept was just too tempting. Not to mention the rent prices here are really reasonable for this area. Thanks again to Hayli and the awesome team she's built here!
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By: Sam Fishbeck
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/26/2022
This property has great curb appeal to the eye. When Brandon toured me around through the property, I was pleased with t...
This property has great curb appeal to the eye. When Brandon toured me around through the property, I was pleased with the landscaping and the office and all the amenities it offered. The car wash is very nice to have on property. As you drive through you see the beautiful lake in the back for walking, biking, and of course our furry pets love it. The staff was very pleasant and professional, and are ready to match your needs. The property is also close to the highways to get you to where you need to go in any direction. Shopping, dining, parks, venues are a plus too in this area.
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By: Teresa Richardson
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/25/2022
Hayli Renfro is the Best Manager in Las Colinas !!! Mission at La Villita Rocks!!
Hayli Renfro is the Best Manager in Las Colinas !!! Mission at La Villita Rocks!!
By: Sandy Ribinskas-Johnson
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/25/2022
The overall renting experience was awesome . The leasing Agent Jaquelyn helped a lot in closing all the steps for rental...
The overall renting experience was awesome . The leasing Agent Jaquelyn helped a lot in closing all the steps for rental . The location is awesome and the community is well maintained . The place is near to the lake and in night it gives a really rreat experience away from all the traffic and chaos . A perfect location for family to stay
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By: ankit khandelwal
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/25/2022
I visited Mission at La Villita and just wanted to share my experience with you. I was greeted by Brandon Richardson and...
I visited Mission at La Villita and just wanted to share my experience with you. I was greeted by Brandon Richardson and was very impressed with the Professional matter I was treated, with my needs for Housing, the entire team members should be recognized for their work attitude, professional ethics and knowledge . I would recommend Mission at La Villita to all my friends and family.
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By: Dennis Richardson
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
Loved Jacquelyn's attitude was very welcoming and was patient with all my questions I had, left me feeling great about m...
Loved Jacquelyn's attitude was very welcoming and was patient with all my questions I had, left me feeling great about my application <3
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By: Kimberly Hernandez
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
This property has definitely improved with the staff! I highly appreciate the service when I walked in. Jaquelyn was ver...
This property has definitely improved with the staff! I highly appreciate the service when I walked in. Jaquelyn was very polite and helpful. If I was to ever need any assistance with this property again I will definitely look for her!
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By: Amanda Hernandez (Manda)
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
I want to give a big thanks to the Jaquelyn in the leasing office who has been such a great help on my journey to findin...
I want to give a big thanks to the Jaquelyn in the leasing office who has been such a great help on my journey to finding my 1st home . It's hard to find someone who genuinely cares to go through all the details and answer all the questions.
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By: Ashley Hernandez
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
Mission at La Villita is a beautiful environment! The staff was very welcoming, great customer service, as well as being...
Mission at La Villita is a beautiful environment! The staff was very welcoming, great customer service, as well as being professional. Jaquelyn Salais made my experience as smooth as possible and kept me updated along the way. She was very sweet and acknowledgeable about her role in helping me and family out. I definitely recommend her and this property to all my family/friends in search of a new home :)
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By: Daisy Castilleja
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
Stainless steel appliances, lots of room and big patio space and some units have a good size backyard which comes in ver...
Stainless steel appliances, lots of room and big patio space and some units have a good size backyard which comes in very handy if you have a dog. Love it here, and i very much appreciate Jaquelyn throughout the whole process very kind and awesome and would recommend asking for her assistance!!
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By: Tony Gomez
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/24/2022
I've resided at Mission at La Villita for 3 years and absolutely love it. Grounds are well kept. Staff is awesome and re...
I've resided at Mission at La Villita for 3 years and absolutely love it. Grounds are well kept. Staff is awesome and resourceful, and maintenance is phenomenal! Hayli's patience, level of professionalism, and cordialness is why I chose to move to the property. Upon my initial visit, she stayed over scheduled shift to show me a unit and I was impressed. ~Wanda S
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By: my.02
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/12/2022
Mission at La Villita I love that place. I'm looking for an apartment and stop by and Jaquelyn Salais help me and answer...
Mission at La Villita I love that place. I'm looking for an apartment and stop by and Jaquelyn Salais help me and answer all my questions she was patient, polite, courteous, and very understanding. She was easy to talk to just let her know what concerns you may have and she'll try her best to help you and asnwer any queations you may have. If you are looking for a nice place to call your home reach out to her. Great staff everyone I came across was very polite. Nice and clean landscaping as well.
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By: VC Masonry
Source: GOOGLE PLACES
4.0 / 5
4.0 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
4.5 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
4.5 out of 5 stars.Value:
5.0 out of 5 stars.Location:
5.0 out of 5 stars.
Posted On: 8/11/2022
Leasing Agent
I had such a great experience with the leasing agent Jaquelyn Salais during our tour! She explained everything in great ...
I had such a great experience with the leasing agent Jaquelyn Salais during our tour! She explained everything in great detail and answered all of our questions.
Read More about this review
By: Anonymous
Source: Property Site
4.0 / 5
4.0 out of 5 stars
overall rating
Parking:
5.0 out of 5 stars.Amenities:
4.5 out of 5 stars.Maintenance:
5.0 out of 5 stars.Staff:
4.5 out of 5 stars.Value:
5.0 out of 5 stars.Location:
5.0 out of 5 stars.
Posted On: 8/11/2022
Leasing Agent
I had such a great experience with the leasing agent Jaquelyn Salais during our tour! She explained everything in great ...
I had such a great experience with the leasing agent Jaquelyn Salais during our tour! She explained everything in great detail and answered all of our questions.
Read More about this review
By: Anonymous
Source: Property Site
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/11/2022
I had such a great experience with the leasing agent Jaquelyn Salais during our tour! She explained everything in great ...
I had such a great experience with the leasing agent Jaquelyn Salais during our tour! She explained everything in great detail and answered all of our questions. Very polite young lady is good to still go apartment hunting and come across someone that is willing to take their time and explain everything to you and answered all your questions about the community and the process.
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By: Maria Alvarez
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/26/2022
Buen lugar para vivir; los empledos son excelentes, Yaqui, Mateo y Marcelo el de mantenimiento es bien rápido y respetuo...
Buen lugar para vivir; los empledos son excelentes, Yaqui, Mateo y Marcelo el de mantenimiento es bien rápido y respetuoso, buena piscina, buen gimnasio y todo muy limpio y tranquilo.
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By: Lidia Navarro
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 7/11/2022
This community is truly one of a kind. The scenery and tranquil vibes really put my mind at ease. The community staff go...
This community is truly one of a kind. The scenery and tranquil vibes really put my mind at ease. The community staff go above and beyond to insure you feel right at home.
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By: Nostrand uss
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/9/2022
Mission at La Villita It's a beautiful site, modern, good location close in everything & quiet community surroundings. I...
Mission at La Villita It's a beautiful site, modern, good location close in everything & quiet community surroundings. If you are looking for apt visit Mission La Villita I highly recommended to look for Brandon in your visit he will give you a nice tour and excellent service. Thank you Brandon the Assistant Manager at Mission at La Villita for a wonderful tour and excellent service. Thank you for making me feel welcome, giving me amazing tour in the community and answering all my question with respect. You deserved five (5) star service working at Mission at La Villita. Because of your outstanding service and a beautiful area I submitted my application last night about the unit you showed me on my visit. I cannot wait to be part of Missiion La Villita a place I can call my 2nd home cheers! Sincerely Maria Lucille
Read More about this review
By: Cel Valenzuela
Source: GOOGLE PLACES
3.0 / 5
3.0 out of 5 stars
overall rating
Posted On: 5/19/2022
*Not a past/current resident - reviewing based off of my process experience. As of summer 2022, the management company a...
*Not a past/current resident - reviewing based off of my process experience. As of summer 2022, the management company and staff here are very sweet & are willing to help you but they run on thin patience from my personal experience. I do understand the housing market is extremely high in demand and especially prime-time season in the summer. I am a very understanding person & reflect my manners of 'please & thank you' for any customer service job - I work in the HR industry so I know what it is like to work with people in general. My situation was a one-off circumstance and the staff was willing to work with me throughout my entire process. I always informed them "thank you for your time & willingness to work with me" & gave them time to get back to me as I know they cannot dedicate their time to me as often because they are busy... but could tell towards the end of the process they ran out of patience and started giving attitude. They never really took the time to understand from my point of view/perspective & only really started to be snappy when I wasn't catering to responding to them when they wanted it. There was a disconnect/miscommunication through the grapevine as time went on and eventually the results did not turn out the way that I was informed throughout the whole process. I didn't fight it as no one really has control over the situation & the blame game wouldn't benefit the situation anyway, so I let it go & moved forward to finding a different place to live. The way the staff talked to me / communicated with me could have definitely been more professionally executed. Just based off of my experience, I still love the community, location, and budget/price - I would still live here in the future and still work with the staff. This is just my personal feedback and hope they take this into consideration on training their team members. This is a high-paced job & industry (we get that) but also have to consider that the people you are interacting with are trying to make a HUGE decision on where they want to commit to live & invest their hard-working money in. Thank you to the staff for all your help during my process. I hope one day I can be a future resident of the community!
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By: Joyce Kim
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/22/2022
Great location! Well kept landscaping and the office staff is always ready to help.
Great location! Well kept landscaping and the office staff is always ready to help.
By: Katie Revlett
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/12/2022
Considering making a transition from Tulsa to the Dallas area after the summer. I have spent some time researching apart...
Considering making a transition from Tulsa to the Dallas area after the summer. I have spent some time researching apartments in the area and have time and time found myself gravitating back to mission at la villita. Moving from out of state without visiting is a scary experience, but the team has been so helpful in guiding me. All of my questions have been answered, and i truly feel as if my needs matter. I can't wait to visit in May, and look forward to calling this place HOME!
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By: Aretha Roper
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/12/2022
Nice location, great pool!
Nice location, great pool!
By: Ivy Ivory
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/12/2022
By: Aretha Denton
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/12/2022
This property has improved substantially over the years. The new management team truly cares about their residents. This...
This property has improved substantially over the years. The new management team truly cares about their residents. This is a beautiful property with excellent customer service. The maintenance team is hard-working and professional. Mission at La Villita is a really special place.
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By: Allison Lazerus
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/11/2022
Brandon and Matthew were great through our whole move in process. They were very helpful and answered all the questions ...
Brandon and Matthew were great through our whole move in process. They were very helpful and answered all the questions we had very quickly. And even offered to help move our things in.
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By: Evelyn Costilla
Hi Evelyn,
We are delighted to hear about your positive experience with Brandon and Matthew! Your feedback and praise mean a lot to us, as it's always our goal to provide the highest level of service and satisfaction. We're excited to call you a valued resident at Mission at La Villita. Please don't hesitate to reach out if there's anything else we can do to help your transition into your new home.
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/6/2022
Very nice please to live! Such awesome customer service. Everyone is always very nice when I go into the office. Everyth...
Very nice please to live! Such awesome customer service. Everyone is always very nice when I go into the office. Everything is nice and well kept.
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By: Ashley Reagan
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/6/2022
The price for what you get is perfect. The office staff are great to work with and keep you updated from the application...
The price for what you get is perfect. The office staff are great to work with and keep you updated from the application process all the way to making sure if you have any maintenance issues that you have get taken care of. Stainless steel appliances, lots of room and big patio space and some units have a good size backyard which comes in very handy if you have a dog. Love it here
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By: Stephen Renfro
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/5/2022
Jaquelyn, was the best when I came to tour the beautiful community, she took initiative in giving me all the details reg...
Jaquelyn, was the best when I came to tour the beautiful community, she took initiative in giving me all the details regarding my interests and answering all my questions. Thank you kindly, I will be returning !!
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By: Jocelyn Hernandez
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/5/2022
My husband & I are currently in a hunt for a new place. Jaquelyn was the person who helped us out. She answered all our ...
My husband & I are currently in a hunt for a new place. Jaquelyn was the person who helped us out. She answered all our questions & was very professional. She was super nice! We need more Jacquelyn’s in this world ????
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By: Paola Espinosa
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/5/2022
Jaquelyn was the best! She answered all my questions and she was so friendly. I'm big on customer service and she was th...
Jaquelyn was the best! She answered all my questions and she was so friendly. I'm big on customer service and she was the best!
Read More about this review
By: ShuntiaTV
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/5/2022
I swung by on my search for a new apartment and this community is incredible. I toured with Brandon who went above and b...
I swung by on my search for a new apartment and this community is incredible. I toured with Brandon who went above and beyond answering my questions and showing me around the community. I look forward to moving in soon!
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By: Jon Aaron
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 4/4/2022
really nice neighbors, the staff is really nice too, good fast maintenance guys that usually fix your issue the first ti...
really nice neighbors, the staff is really nice too, good fast maintenance guys that usually fix your issue the first time
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By: Ron Sanders
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 3/4/2022
Brandon who is the leasing agent help us out through this year, he is so nice, he remembers our names and you can always...
Brandon who is the leasing agent help us out through this year, he is so nice, he remembers our names and you can always saw a big smile on his face, really like him.
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By: Rebecca Rebecca
Source: GOOGLE PLACES
3.0 / 5
3.0 out of 5 stars
overall rating
Posted On: 2/13/2022
By: John Abraham
Hi John,
Thank you for taking the time to let us know about your recent experience. Your feedback is very important, and we would like to know how we can improve, so please feel free to reach out to the number below so we can change your experience to a full 5-stars.
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 2/13/2022
Very nice residential area. Standard living place.
Very nice residential area. Standard living place.
By: Sushil Paul
Hi Sushil,
Thank you for taking the time to leave this excellent rating! We’re thrilled to see that you were satisfied with your recent experience and hope you’ll continue to share!
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 12/29/2021
By: Moe Swailem
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/19/2021
By: poonam jadhav
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 6/29/2021
I had ants issues recently, and after waited for 7 days, the scheduled pest control missed our appointment. I was very f...
I had ants issues recently, and after waited for 7 days, the scheduled pest control missed our appointment. I was very frustrated with the situation especially when I have to take care of a little toddler. I went to the leasing office, the manager, Zoe, helped me reach the pest control company, but obviously, this is something she do not have much of control over. But it feels good when you know someone tried the best to help you out. This leasing office is definitely someone you can count on. Soon the pest control comes to my apartment Tuesday, two days earlier than the regular time.
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By: Rebecca Bian
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 11/7/2020
Will give 5 star rating to Brandon Richardson for his work , he is polite and has a helping way for new customers to mov...
Will give 5 star rating to Brandon Richardson for his work , he is polite and has a helping way for new customers to move in missions at lavillita .
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By: Sufyan Mohammed
Hi Sufyan,
Thank you so much for the 5-star rating! We're thrilled to read your comments, as it's always our goal to see that our residents are happy and comfortable at all times. Thank you for making your home with us! Please let us know if there's anything else we can do for you.
Warm Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/19/2020
Amazing place to live!
Amazing place to live!
By: Erika Kobayashi?•?•?
Source: GOOGLE PLACES
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 10/1/2020
Todo estaba excelente y Karla es excelente ayudante! Si busca apartamento definitivamente recomiendo estos apartamentos!...
Todo estaba excelente y Karla es excelente ayudante! Si busca apartamento definitivamente recomiendo estos apartamentos! Si habla espanol busca a Karla que ella los puede ayudar (: Siempre que tengo una pregunta ella me ayuda!
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By: Anonymous
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 9/17/2020
excellent support from leasing office.
excellent support from leasing office.
By: Surendra Nidamanuri
Hello Surendra,
Thank you for the 5-star review! We're happy to hear you found our staff to be so supportive during your experience at Mission at La Villita. Please continue to share the great news!
Kind Regards,
J. Erin Bodie
Customer Service Manager
Gaines Investment Trust
858-250-0595
Source: GOOGLE PLACES
4.7 / 5
4.7 out of 5 stars
overall rating
Posted On: 8/20/2020
I have lived at Mission for a year now, I am hesitant to write a review without knowing how the staff is over a signific...
I have lived at Mission for a year now, I am hesitant to write a review without knowing how the staff is over a significant period of time. But please to tell you that my experience at Mission at La Villita has been pleasant. Hayli was how helped me get set up with my apartment. She was very helpful and made accommodations to help me get into the right place with everything I needed, down to changing apartments and providing amenities last minute. The apartments are clean and I have never had a problem with bugs. The community is quiet for the most part, there are children that play outside in the evenings, but are not loud and don't stay out late. The property is well maintained with lawn care, and the access to a lake with a nice walking trail around it is a big plus. The maintenance staff has always been helpful and timely. If I needed something it was takin care of. I had an issue with my thermostat (not the actual ability to get cold) that was they could not resolve so they called in an A/C technician at no cost to me to fix the issue. Over the year I have had no complaints with getting hold of a helpful employee or being relayed information. I recently worked with Karla in the front office to get my thermostat issue resolved and ask questions about my renewal. She was a big help and worked with Hayli to get me the fix and information I needed in a timely manner. I give it five stars as a rating but let's be fair just like anything nothing is perfect. There have been times where I was annoyed with neighbors and parking and trash collection, it's not always sunshine and rainbows. But most of that is outside the staff's control. Based on my assessment I have renewed because there are many places I have lived that have been nice but had a rude/difficult staff to work with. If you are looking for a place that will treat you well, this is a good option for you. My renewal was handled fairly, and not grossly inflated (I have been robbed on renewals before - so an increase at a reasonable rate was a breath of fresh air). This apartment seems to value their property and residents and I would recommend at least coming by to experience it for yourselves.
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By: Chase3c3
Source: APARTMENT RATINGS
5.0 / 5
5.0 out of 5 stars
overall rating
Posted On: 8/4/2020
Tramite una departamento con karla y me dio un excelente servicio atecion le agradezco mucho todo su apoyo !! un saludos...
Tramite una departamento con karla y me dio un excelente servicio atecion le agradezco mucho todo su apoyo !! un saludos y bendiciones!
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By: Galo Gonzalez
Source: GOOGLE PLACES
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